Security & Privacy
A plain‑English summary of how we keep your data safe.
Encryption
Encryption in transit (TLS) and at rest. Secrets stored securely; access is audited and least‑privileged.
Data Minimization
We only collect what’s required for monitoring and support. Free scans are address‑only. No unnecessary PII.
Access Controls
Strict role‑based access. Production access is limited, logged, and reviewed. Support staff view data only to resolve tickets.
Retention
We retain address and alert data only as long as needed for service and legal compliance, then delete or anonymize.
Vendors
We use reputable vendors (e.g., hosting, payments, analytics). See our Privacy & Cookie Policies for vendor lists and opt‑outs.
Incident Response
We monitor platform health and have procedures for urgent response, containment, and customer notification if needed.